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Has my order gone through?Updated 2 years ago

There are two ways to check whether your order has gone through successfully.

Once you have placed your order, you will receive an automated ‘order confirmation’ email within 1 hour, which will include all of the items that you have ordered and expected delivery dates. You will only receive this email if you have a valid email address registered to your account.

If you do have a valid email address registered to your account and you haven’t received an order confirmation email, please check to ensure that the email has not been filtered into your ‘junk’ folder.

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